Automating Quoting, Costing, and Lead Generation achieved by Additive Willmann with 3D Spark
3D Spark
November 7, 2024
About Additive Willmann Additive Willmann is a leading provider of innovative Metal 3D printing solutions, founded by Jörg and Carina Willmann. With a passion for additive manufacturing, they help companies unlock the full potential of 3D printing to optimize business processes. Their goal is to save time, reduce costs, and drive innovation through tailor-made solutions that meet each customer's unique needs.
Challenge Additive Willmann faced time-consuming, manual processes for manufacturability analysis, costing, and quoting. Their reliance on experts for these repetitive tasks led to delays in providing competitive quotes, slowing down response times and limiting their ability to grow in a fast-paced market.
Solution Additive Willmann utilized 3D Spark to automate key parts of their production process:
Instant Manufacturability Assurance: 3D Spark's AI-driven platform provided immediate manufacturability analysis, eliminating the need for manual checks and ensuring that only feasible RFQs progressed to the quoting stage.
Instant Costing and Quoting: By automating cost estimation and generating instant quotes, Additive Willmann significantly reduced the time to respond to RFQs. The automation removed manual steps and reduced the need for costly, expert-driven cost analyses.
Part Request Portal: The PRP implementation allowed customers to submit part requests directly via Additive Willmann's website at any time, receiving instant quotes without waiting for manual intervention. This streamlined the entire RFQ-to-quote process.
Results that Matter
80% Reduction in Quoting Time: The time needed to process RFQs and generate quotes was reduced by 80%, significantly improving response times.
150% Increase in Orders: Faster quoting and increased efficiency led to a 150% increase in orders, allowing Additive Willmann to capture more business opportunities.
Reduction in Tools Needed: The use of 3D Spark reduced the number of software tools needed from 4+ to just one, simplifying processes and reducing the chances of errors.
24/7 Quoting Availability: With PRP live on their website, customers could send part requests anytime and receive instant quotes, streamlining procurement and enhancing customer satisfaction.
More Time for Customer Engagement: Automation reduced the need for expert intervention in repetitive tasks, freeing up the sales team to focus on customer relationships.
Improved RFQ Win Rate: Faster and automated responses improved Additive Willmann's RFQ win rate, leading to increased revenue and sustained growth.
Conclusion Integrating 3D Spark helped Additive Willmann eliminate bottlenecks in the quoting and costing process. The automation of manual steps enabled faster response times, improved order win rates, and reduced reliance on multiple tools. This efficiency allowed the team to focus on value-added activities, enhance customer engagement, and drive substantial growth.
Testimonial
“3D Spark has significantly improved our quotation and sales process as well as our customer performance. Being able to create a viable offer in just 2 minutes enables us to respond even more specifically to our customers' needs and support them.”
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