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About the company

3D Spark helps manufacturing businesses scale economically and ecologically

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Working Student – Customer Success & Innovation (m/f/d) – Drive Impact in Industrial Manufacturing!

Location

Hamburg

Department

Type

Job Description

About Us: We're 3D Spark, a Hamburg-based tech startup founded by scientists from the prestigious Fraunhofer Society. Our mission? To revolutionize industrial manufacturing through cutting-edge software solutions. Over the past year, we've doubled our team and tripled our customer base, automating costing for Deutsche Bahn and supporting Alstom in saving millions.

Why Join Us:  

🚀 Rocket-Fueled Growth: Propel your career in a dynamic tech startup that's reshaping the industry.  
🌍 Global Impact: Contribute to revolutionizing manufacturing processes worldwide with our innovative SaaS platform.  
💡 Innovation Hub: Work in an entrepreneurial environment where your ideas shape the future of our company.  
🤝 Collaborative Spirit: Be part of a tight-knit team, with mentorship from seasoned professionals driving your success.

Your Mission:  

🚀 Improving Accuracy: Developing accurate models of conventional and additive manufacturing processes (costs, pricing, lead time, CO2 footprint).
🔧 Implementing Customer Reality: Work closely with our team to translate real-world manufacturing requirements into the 3D Spark platform, ensuring our solutions accurately reflect industry processes and deliver maximum value.
💡 Driving Innovation: Supporting research projects and preparing proposals for new initiatives, helping us stay at the forefront of manufacturing technology.
🤝 Ensuring Customer Success: Working closely with our team to analyze customer feedback, identify opportunities for improvement, and enhance the platform’s usability and impact.


What You Bring:

🎓 Education: Enrolled in a Master’s program in Mechanical Engineering, Production Engineering, Computer Science, or a related field, or equivalent practical experience.

🌐 Tech Savvy: Strong interest in manufacturing technologies for metals and polymers, especially 3D printing, machining, casting, and injection moulding.

📊 Analytical Skills: Ability to understand and implement mathematical expressions in code; e.g., L=ceil(sqrt(10/(k+log(x,2)))*(exp(3*x)+(5*(x+sin(pi/4))/(2*abs(y-3))))).

🗣️ Communication Whiz: Strong interpersonal skills with an intercultural flair.

💪 Team Player: Thrives independently and as part of a fast-paced team.

🌍 Languages: Fluent in English; German or other languages are a bonus.

Why You'll Love It Here:  

🌱 Personal Growth: Shape new market areas using your unique cultural and linguistic connections.  
🚀 Professional Development: Work closely with mentors, gaining hands-on skills that propel your career.  
🌐 Flexibility: Prioritize performance over rigid schedules in a transparent, low-hierarchy culture.  
🚀 Entrepreneurial Spirit: Take ownership in a vibrant startup atmosphere, reporting directly to our founders.

Ready to Join Us? We offer a 12-month limited contract, with the intention of a longer collaboration for the right candidate. If you’re passionate about customer success, innovation, and making an impact in a pioneering software startup, we want to hear from you! Submit your resume and a cover letter outlining your interests and how your skills align with our vision.

Women Encouraged to Apply: Research shows that women are less likely to apply for a job if they don't meet all the listed requirements. We value diverse perspectives and believe that your unique skills and experiences can contribute significantly to our team. Therefore, we strongly encourage you to apply if you believe you are well-suited for this position, regardless of whether you meet every listed requirement.  

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